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3CLogic

Transform your Contact Centre into a

Customer-First Centre

 

About 3CLogic

3CLogic is a leading cloud contact center platform modernising enterprise communications with employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and SugarCRM. 3CLogic drives digital transformation by improving customer experience, organisational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced analytics, and API-driven integrations.

3CLogic’s unique solution is excelling in helping organisations deliver superior customer experience via Voice (VoIP, IVR) and other telephony channels, such as SMS, while reaping those valuable benefits.

3CLogic - Extend the value 
of your Customer Service Management Solution

Complete your existing CSM solution for a whole omnichannel customer service experience with 3CLogic’s enterprise-grade cloud Contact Centre platform – better together.

With 3CLogic’s Contact Centre Integration for your CSM you can:

  • Solve issues faster

  • Create productive super agents

  • Boost customer satisfaction

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CONTACT US

13 Vansittart Estate
Windsor SL4 1SE UK
 
enquiries@servicecx.co.uk
 
020 7788 7626
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Make the world of work, work even better – for everyone

3CLogic is consistently ranked among the most popular Apps on the ServiceNow Store and a ServiceNow Silver Technology Partner.  

Adding the power and purpose of voice to digital channels is essential to providing superior customer experience. 3CLogic and ServiceNow are working together to make the world of work, work even better for you.

Extend the value of your ServiceNow investment with 3CLogic’s enterprise-grade cloud Contact Center platform specially designed to complement existing digital workflows (email and chat) for a complete omnichannel experience.

Organisations are provided greater change management control, with 3CLogic. The efficiency of department representatives (i.e. Customer Support, Help Desk, HR, etc.) can be enhanced with the use of 3CLogic. This improves administrative visibility into what drives successful customer engagements and outcomes. This is all from one, unified agent and administrative platform for ServiceNow CSM, ITSM or HR.

Ranked number 1 for Integration App and Call Center Solution on the ServiceNow Store for a reason. 

Downloads

Download more resources around 3Clogic and ServiceNow

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For more information on how 3CLogic can help you transform, contact us now.

START A PROJECT

We are ready for the challenge
enquiries@servicecx.co.uk

SAY HELLO
JOBS

13 Vansittart Estate,
Windsor SL4 1SE, UK

020 7788 7626

We are always looking for talent
careers@servicecx.co.uk

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