Managing customers with
an all-in-one solution
As specialists in customer service management, we at ServiceCX combine the best customer experience practices with forward-thinking solutions.
ServiceCX’s Customer Service Management instantly transforms your digital capabilities
By offering direct customer interaction, account management capabilities, omnichannel integration and a central system of action;
it enables effortless connectivity through intelligent technology on a single platform.
“Proven to slash customer resolution times by a whopping 70%, connect customer service with other expert teams and resolve issues quickly and proactively.”
How does ServiceCX differentiate
your customer service?
Create a seamless customer experience
ServiceCX can help strengthen your customer’s experience and connectivity by integrating a Customer Service Management (CSM) platform that quickly and proactively resolves issues.
A robust suite of applications built on a cloud platform can radically transform how you communicate with your customers. Not only can it automate customer services, deliver security and privacy, and ease regulatory compliance, but it can propel business longevity by meeting the needs of your customers one by one.
Be a customer
Increase customer satisfaction by providing personalised self-service options and automating common customer requests. Boost resolution efficiency by fixing issues faster and minimise costs by connecting customer service with field service and other departments.
Improve product and service quality by analysing trends and monitor products and services to identify issues and pre-emptively notify customers.