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CSM Cloud Call Center Software Integration

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Creating dynamic customer experiences

At ServiceCX, we view CRMs and Service Management platforms as the beating-heart of each enterprise and the central repository for all customer and employee relationship data.

We believe deep integrations between our solution and these platforms is essential to creating dynamic customer experiences, while providing Call Centre agents with relevant details when it matters most.

Browse our integration solutions to help your organisation transform and thrive.

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ServiceNow Integration

Extend your ServiceNow investment and complement existing digital workflows with a fully embedded and natively integrated solution to create a truly omnichannel solution with ServiceNow CSM, ITSM, or HR Service Delivery.

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ServiceNow Integration

Microsoft Integration

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Microsoft Integration

Enable your sales and service agents to communicate efficiently with ServiceCX’s seamless Dyanamics 365 CRM and Microsoft Teams integrations.

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SugarCRM Integration

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SugarCRM Integration

Enhance your team’s ability to deliver high quality customer service experiences or accelerate sales initiatives with ServiceCX’s integration for SugarCRM.

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SAP Integration

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SAP Integration

Leverage automation, call management tools and rich operational insights to create an efficient and productive Contact Centre with ServiceCX’s integration for SAP CRM.

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Other Integrations?

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Other Integrations?

ServiceCX integrates with numerous additional CRMs and applications, always with the goal of improving how an enterprise works and communicates with customers and employees.  Contact us today to discuss how we can integrate with your CRM today.

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